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The Importance of Trust and Morale in School Turnarounds

obriena's picture

Last week, NPR revisited Rhode Island’s Central Falls High School. You may remember the school from the controversy that erupted last year after the district proposed to fire all its teachers, a move that both the U.S. Secretary of Education and the President appeared to support. You may also remember that many of those teachers were ultimately retained, after stakeholders agreed to a series of reforms – a “transformation” that was to include a longer school day, more after school tutoring and a tougher evaluation for teachers, among other changes.

But the school has struggled ever since. Last year, just 7 percent of Central Falls’ students tested at grade level in math, and 24 percent did so in reading. Some anticipate this year's test results will be worse.

Why have they continued to struggle, in spite of a plan that included a great many reforms that in some contexts have had success? Some administrators blame some teachers for sabotaging reform efforts. Which gets at what I think is the heart of the issue, as NPR credits one (now former) teacher with pointing out: “the absolute lack of trust in [the district superintendent] and administrators has made it impossible to move forward.”

If administrators are blaming teachers (which, along with the firings last year, is likely contributing to a demoralizing environment for staff), and teachers don’t trust administrators, what chance is there for a positive outcome?

Compare Central Falls to successful turnaround schools. For example, at once-struggling Lewisdale Elementary School in Maryland, a new leader inspired teachers, parents and students with a new vision. Today, the staff focuses on student data in a meaningful way, targeted professional development addresses areas of weakness, and there is a sense of camaraderie among staff, which is led by a principal who believes that “as a building administrator, you have to constantly be the cheerleader for your staff. You have to constantly recognize small accomplishments as well as large accomplishments.”

Or consider Detroit’s Carstens Elementary School, now a high-performing, high-poverty school. Turnaround principal Theresa Mattison (who has since moved on after more than ten years at the school) believes that the key to the school’s success is the incredible staff. The staff, on the other hand, credit her amazing leadership.

And think of Memphis’ Westwood High School, where a principal’s commitment to collaboration and shared leadership has led to improved outcomes for students.

I am certainly am not saying that Central Falls' turnaround effort was doomed because of the combative nature with which it was begun. And I am certainly not an active participant in this effort, just a casual observer from afar, so I don’t know what exactly the district/administration/teachers have done. But from what I have read about this and other turnaround efforts, it seems that one key lesson we have learned is the importance of a safe and supportive environment, not just for students, but also for staff, in improving our nation's schools.


I believe in "accountability"

I believe in "accountability" in education so I'm waiting for Gist and Gallo to resign. Shame on them for humiliating their students and teachers in front of the whole country.

The "stupid period" in American education culminated in the Central Falls fiasco but I believe it is waning now, especially as the media are catching on to the "lies, damned lies, and statistics." And let's not forget about the money. I'm willing to bet not a single Central Falls teacher saw one penny of the millions of dollars invested in the "turnaround." I hope someone is finding out where all the money went (test prep companies?).

This disaster will go down in history as an unfortunate effect of the Great Recession.

One more idea: Here's an idea

One more idea:

Here's an idea that has worked for excellent administrators all over the world. In my 42 years of teaching, I was privileged to work with three highly successful leaders. These people -

tried out new ideas in the classroom and then modeled these lessons for the faculty. They were also adept at making each teacher aware of his special talents and asking him to share with other teachers. This had the dual effect of building teacher morale and disseminating
effective teaching strategies.

What? You say that Gist and Gallo would rather "die" than teach a class at Central Falls? Well, who would have guessed!

I agree with the obversations

I agree with the obversations of the author of this article. It is extremely hard to "reform" (as this term is related to the current wave of reform) a school for the betterment of the students and teachers when the government and/or school system is putting its teachers down. This is an extremely difficult and thankless job that so many of us take on with the expectation that we will be treated as professionals. However, it has become acceptable to treat educators like the dirt on the bottom of one's shoe. It is common for people to think that teachers are lazy, incompetent, and entitled. I can tell you that I can count on one hand how many times I have met a teacher that fits those requirements. It takes a special kind of person that is willing to go into education and accept the disrespect, long hours (many without pay) if a teacher comes in early or stays late, and low pay. I know that I made a conscious decision to go into teaching despite these facts and I was looking forward to making a difference. Too often factors such as little to no parental involvement, severe behavior problems, undiagnosed mental health issues, etc. go by without a thought from lawmakers. That teacher who is fighting all of these outside influences to reach that student is just a "bad teacher" if the test scores don't reflect what the government or district has deemed "meeting expectations." I think those that are in government or in a high position in education should be required to visit ALL types of schools and quite frequently in order to get an accurate picture of what we are doing in the classroom and the factors that we are up against on a daily basis. I hope teachers begin to gain more respect in the coming years and are treated like human beings or we are going to have a HUGE problem as a country retaining any worthwhile educators!

I agree with the above post.

I agree with the above post. Simple, common respect will carry a teacher with the burden of 33 or more high need students day by day. In addition to that, however, is the need to review the curriculum for reading and math in a given school. Student performance will validate the retention of programs. Student failure will indicate the need for reconsideration of how they are being taught. That which does not work should not be continued. Students' zeal for learning is often crushed by curricula that fails to reach or inspire their mindset. Daily instruction needs to link up with the academic culture of the class. Some will learn the lyrics to rap and songs without effort, but will fall asleep on a teacher lecturing about contex clues. Add musical or rhythmic drills
to memorization of reading/grammar rules and watch the results. We must be creative and willing to come out of the box so many administrators have put us in. In the times we live in, whatever works, use it!

We have been labeled a

We have been labeled a "turnaround" school, and yet all of the changes which have been mandated to the teachers have come from upper administration with very little teacher input. We have a superintendent who has never taught in a public school classroom. We have other upper administrators who haven't been in a classroom in decades. Most of the mandates are only guesses to see if the students will respond claiming that this is the answer.

Why can't people see that it is the students who must achieve? There are fantastic teachers out there who bust their butts for the students and do whatever they can for the students. But if the students themselves (and parents) are not accountable for their achievement, no matter what the teachers do, the students will not achieve! I could be able to teach a dog to meow, and if Sally & Johnny do not care about their education, and they are not accountable for their education, then they will not achieve. Plain and simple.

Let's continue to make changes which affect only the teachers. Then let's continue watching the schools fail. Until we can place accountability on ALL (teachers, principals, superintendents, STUDENTS AND PARENTS), our schools will continue to fail.

I teach in a school that is

I teach in a school that is really struggling. I just transferred to this high school to work with struggling readers. We need to make change in many areas to give the students a greater likelihood of success. I agree that all the stakeholders need to be accountable. I also believe that the teachers need to know what is expected of them. Then, and only then, can an administrator truly help teachers see their strengths and weaknesses. There is such a fear of approaching teachers who are not doing their job to the fullest because of our unions. That is not why they were created, but they are really protecting the wrong teachers sometimes. I also believe that administrators, education coaches, and peer teachers need to be freed up for more time in order to observe and discuss lessons and teaching techniques with each other. Collaboration is the key to success in so many fields, but in education, it seems to be OK to close your door and do what you please. That needs to change.

I agree with above

I agree with above post.......
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