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Don't Knock "Student Services"

obriena's picture

As an organization, the Learning First Alliance is concerned with issues that relate specifically to k-12 public education in America. But as individuals, we are interested in most issues relating to education. So when I saw the recent New York Times article Share of College Spending for Recreation is Rising, I gave it a read. Times are tough—no one will deny that. And really? Colleges spending on recreation? Is that the best use of their funds, especially in times of fiscal crisis?

But my reaction to the article was likely not what the author hoped. Rather than a sense of outrage at the spending habits of higher education institutions, I came away concerned with how spending categories were portrayed and hoping a similar tone would not be used in discussions of k-12 budgets.

To quote from the article:

The trend toward increased spending on nonacademic areas prevailed across the higher education spectrum, with public and private, elite and community colleges increasing expenditures more for student services than for instruction, the report says.

Now, to me, “student services” does not equal “recreation.” And the very next paragraph explains: “The student services category can include spending on career counseling and financial aid offices, but also on intramural athletics and student centers.” To me, student services would also likely include things like mental health services, student health clinics, academic advising and tutoring. So I went to the report on which this article was based. It clarified that student services are “noninstructional, student-related activities such as admissions, registrar services, career counseling, financial aid administration, student organizations, and intramural athletics.” It was not entirely clear where mental health services, student health clinics, academic advising and tutoring would actually fall in the spending classification scheme. But it did seem that the emphasis on “recreation” was misplaced.

The takeaway from the NYT article was that schools (higher education institutions in this case) need to be careful with how they spend money. And I completely agree. But sometimes spending on “student services” may be a better idea than spending on instruction. Consider how few students graduate from college compared to those who start. Is it more likely graduation rates would increase after spending more money on instruction, or on “services” like academic advising and financial aid offices?

I think this relates to k-12 schools as well. As districts face budget cuts, we must not immediately conclude that any money not spent on instruction is a waste. Certainly instruction is important. But so are “student services” such as guidance counselors, school social workers, school-based health clinics and after-school programming. The tradeoffs must not be made lightly.


These services, whether

These services, whether recreational facilities or counseling, are generally paid for with fees. This is one reason students are paying higher and higher costs for their education.

Suenoir - You may be right

Suenoir - You may be right about that. I am sure such services are a contributing factor in the rising cost of college.

The report, which is called Trends in College Spending 1998-2008, does address rising costs. What I think is among the most interesting findings:

"With the sole exception of the private research sector, the student share of costs is rising primarily to replace institutional subsidies--and not to enable greater spending."

And the authors also state that their findings suggest "students attending college in fiscally lean years (when spending is held down) may indeed be paying more for less, while in times of prosperity, students benefit from greater spending on student learning while bearing less of the increased cost."

Just some food for thought...

Ahh, but Anne, isn't this an

Ahh, but Anne, isn't this an apples to oranges comparison?

College students are almost always adults and they usually LIVE on campus. Colleges make a lot of money coddling these young adults, who ostensibly choose the level of support they want when selecting a campus. I'm not sure it's "right" to enter adulthood this way or that it should serve as a model for K-12 education, but if I'm not spending my own tax money on it, I don't really care if they get bottlefed at the student union for four years, either. :)

Mrs. C - In some ways, I do

Mrs. C - In some ways, I do see this as apples to apples--I think that student services are important for students whether they are in elementary, middle, high, or postsecondary school.

But I agree that there are significant differences between the k-12 and higher ed that make more specific comparisons harder to make. I think that you are right that, for better or worse, these services do influence a student's choice in a higher ed institution. And that the model is not necessarily one we should strive to emulate in the public k-12 system (though some people disagree with me on that).

In your mention of tax dollars, you open another can of worms...I thought one of the most interesting findings of the report was that student costs (tuition and fees) are rising to replace institutional subsidies (which in the case of public institutions comes from taxpayers) but that the services offered are not necessarily changing. I'm not saying that is good or bad. I just think it is an interesting finding given the realities we are facing: budget cuts, tuition increasing at a rate that well outpaces income, and the growing need to have a postsecondary education in order to succeed in the 21st century.

Claus, I agree with you on

Claus, I agree with you on this completely. We need both ends to help kids succeed. And in every setting, not just high-poverty.

Sad truth is that kids across the entire spectrum are often neglected today.

I'd sent you an email but not sure if you received it because it was an old account I had for you. Did it come through? Maybe caught in spam?

It's Kenny Luna:)

Thanks, Ken--I'll check for

Thanks, Ken--I'll check for your email, which I haven't received. And I should note that my colleague Anne O'Brien wrote this post.

Ken, 18-25 yeaar-olds are not

Ken, 18-25 yeaar-olds are not kids. They need to arrive at college at least somewhat capable of managing their own lives. I certainly agree that academic support should be available to all who need it, but the experience of watching a daughter go through a state university recently blew me away. The huge variety of possible student services alone made it hard for some of her classmates to access the help they needed without an additional person to help them navigate the maze. And while much of the bloat is student services, much is also infrastructure -- dorms that are like hotels, athletic facilities open 24 hours a day, huge amounts of poorly-attended cultural programming, etc, etc.

I fear that the services that really make a difference are getting lost in the shuffle.

Good point, Anonymous. I

Good point, Anonymous. I think you make clear something that was not explicitly stated in the original post.

Student services are important. Spending on them is important. But right now there is waste, and we have to spend smart. I am sure that, at some institutions more than others, there are a number of cuts that could be made that would not only save money but also improve service to students. I hope institutions are looking for them.

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